Plain Words - Writing Training

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Business Correspondence & Minutes

Emails, letters, complaint handling, notes and minutes of meetings

Reports & Business Cases

General reports, management reports, business cases

Bids & Sales Collateral

Bids, executive summaries, presentation skills, website copy, promotional material

English Skills

Punctuation, grammar, English as a second language

Technical Documents

Technical specifications, user guides, product information, Help systems, web content

Using the Tools

Word™ and Excel™

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