Helping Companies to Communicate Better

Poor communication costs businesses money

Writing is a basic skill that we all learn at school, but there’s more to communicating business or technical information than correct grammar and spelling. Time is wasted and business is lost if you don’t get your message across efficiently and effectively.

Communications Strategy

Plain Words is a specialist documentation and training company. We have extensive experience in providing consultancy and training to solve the problems organisations face in communicating business and technical information.

In fact, we can help you to create a complete Communications Strategy that maximises the efficiency and effectiveness of your internal and external communications.

How we can help

We can analyse your requirements and provide a complete, tailored communications package:

• The Art of Excellent Communication: we have the most comprehensive range of writing skills courses your business or organisation will ever need. Whether you are writing emails, reports, business cases, bids, web content, marketing material or technical documents we can teach you how to communicate expertly every time.
• Change Management: if you need to train your staff on a new business system or process, we can design and write a complete training programme to ease the transition process. We can also write all the supporting documents, such as procedure guides, user and system guides, on-line Help or web content.
• Communication Specialists: if you'd rather employ someone to make your business more successful through effective communication we can find the right person for you. We specialise in supplying contract and permanent web content writers, bid writers, copy writers, instructional designers, technical authors and business writers. Why use a general agency, when you can come to the experts in effective communication?
• Win More Bids!™: our bids consultancy service offers you practical advice on the format, content and presentation of your bids. Our own bidworker™ software enables you to build a bid from a library of information.

Other services

We also offer graphic design, information design, localisation and copywriting services.

Plain Words Guarantee

Every document or Help system we create carries the Plain Words Certified stamp. This is our guarantee to you – and it’s free of charge. It also shows readers your commitment to quality documentation that communicates rather than confuses.

For more details of how you can obtain the Plain Words Certified stamp or Plain Words Approved stamp for documents you write yourself, please email or call +44 (0)1635 202013.